Support Resources & Product Downloads

We’re here to help. Learn about Parallels products, support options, downloads and online documentation.

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Parallels Desktop comes with 24/7 phone, chat and email support.

  • Subscription licenses come with phone, chat and email support available for the lifetime of the subscription.
  • Perpetual licenses come with 30 days phone and chat support, email support is valid for 2 years since the product release date.

Contact Support

Sign in to get personalized Support

Parallels Desktop comes with 24/7 phone, chat and email support.

  • Subscription licenses come with phone, chat and email support available for the lifetime of the subscription.
  • Perpetual licenses come with 30 days phone and chat support, email support is valid for 2 years since the product release date.