Phone Support Hotline

Parallels Customer Support agents are available to answer your questions regarding Parallels products and services, licenses and more. Please select the type of inquiry from the list below based on the product you have purchased. Prior to contacting support, we suggest checking our Knowledge Base for the answer to your question.

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Support Alert / 支持通告:

Attention customers from Taiwan and Hong Kong.
If you recently purchased a box copy of Parallels Desktop 9 for Mac and the version is installing only in simplified Chinese, please contact our Customer Support Team for assistance.

如果您最近購買了Parallels Desktop 9 for Mac盒裝產品,並且軟體提示只能使用在簡體中文語言環境中,請您聯繫我們的客戶服務團隊處理。

Parallels Technical Support

  • Parallels Desktop for Mac / Desktop Virtualization

    Parallels Desktop® for Mac / Parallels Desktop® Switch to Mac Edition™ / Parallels Desktop® for Mac Enterprise Edition / Parallels Transporter / Parallels Access

    Learn more
  • Plesk Panel Suite

    Parallels Plesk Panel Suite / Parallels Plesk Automation / Parallels Plesk Power Pack / Parallels Web Presence Builder / Parallels Customer & Business Manager / Parallels Partner Storefront / Parallels Domain/SSL Reseller Program

    Learn more
  • Automation Suite

    Parallels Automation for Cloud Infrastructure / Parallels Business Automation / Parallels Operations Automation / Parallels Plesk Automation / Parallels Automation for Cloud Marketplace / Parallels Business Automation Standard

    Learn more
  • Virtualization Suite

    Parallels Virtuozzo Containers / Parallels Virtual Automation / Parallels Server Bare Metal / Parallels Cloud Server

    Learn more

Parallels Non-Technical Support

A Parallels Customer Service Representative will help you with your Non-Technical Support questions. Non-technical inquiries include help with product activation, registration, licensing, a lost product key, online sales and pre-sales questions.

Parallels Desktop for Mac Products Only:

If you are calling with a question on your purchase, refund or price adjustment and purchased your copy from the Parallels Online Store, please click here for assistance.

If you purchased your copy of Parallels Desktop for Mac from an authorized re-seller and have a question on your purchase or need assistance with a refund, please contact the original merchant for assistance.

Contact Us
- Mac 版 Parallels Desktop 8
- Parallels Transporter
- Parallels 移動應用程式
- Parallels Desktop Switch to Mac Edition
- Mac 版 Parallels Desktop 企業版
- Parallels Cloud Server
- Parallels Virtuozzo Containers
- Parallels Operations Automation
- Parallels Automation 雲基礎設施
- Parallels 商業自動化
- Parallels 商業自動化標準
Parallels 虛擬自動化
- Parallels Plesk Panel Suite
- Parallels Small Business Panel
- Parallels Domain/SSL 經銷商計劃
- Parallels 合作夥伴店面
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification