Parallels Automation
Automate provisioning and billing
Parallels Automation is used by service providers worldwide to automate all aspects of offering, delivering, managing, and billing their services. A complete operational and business support system built specifically for cloud services providers, this customizable suite will help you increase average revenue per user, deploy new services quickly, and reduce your operational costs.
Download Charter Case Study New Parallels Automation Released.
Be a full services provider. Automate with a single system.
- Cloud Infrastructure
- Microsoft Hosted Exchange
- Open-Xchange
- Office 365 Syndication
- Unified communications with Office Communications Server
- Mobile plug-ins for BlackBerry, Good Mobile and Windows Mobile
- Email security plug-ins for MX Logic, Google Postini and MessageLabs
- Email archiving plug-in using Global Relay
- Virtually any cloud service or application as SaaS
Deliver a full set of cloud services while reducing costs
Rapidly and profitably deliver the widest range of cloud services that small businesses want and need, so you can fully capitalize on the cloud opportunity. Parallels Automation differs from other automation solutions in the completeness of the system, its ability to scale up to the largest cloud deployments, the breadth of the services it can provision and manage, its support for multi-level reseller programs, the broad functionality offered by its control panels, and its modular approach, which makes it easy to deploy a customized cloud service delivery system.
Automate service plan management
Parallels Operations Automation provides end-to-end automation for cloud services provisioning, server and application management, service plan creation and management, end user self service, and reseller management. By optimizing your operations with Parallels Operations Automation, you’ll be able to add new services quickly and reduce manual tasks, leading to higher profits.
Simplify billing system management
Parallels Business Automation simplifies end user ordering, account management, billing, billing system integration, invoicing, trouble ticketing, and more. With Parallels Business Automation in place, you’ll be able to focus your development efforts on revenue-generating services, not on your billing system.
Save time with self-service panels
Parallels Operations Automation includes multiple layers of self-service control panels, which you can customize and brand. These panels, which will further reduce your operations costs, include:
One of the advantages of the Parallels platform is that it has allowed us to dramatically expand our product portfolio and ultimately be a single vendor of choice for our customers’ business communication and collaboration needs. On top of being able to offer Hosted Exchange, Hosted SharePoint, and VoIP, Parallels Automation allows us to roll out web conferencing, secure IM, online backup, DNS hosting and Web site hosting. ”
The key difference for us with Parallels is that their optimized computing offering is both broad and wide —and therefore in many senses unique. ”
- Service provider panel
- Reseller panel
- Administrator panel
- End user panel
What does Parallels Automation include?
Parallels Automation consists of two software systems — Parallels Operations Automation and Parallels Business Automation — plus multiple layers of self-service control panels and a number of service modules.
