Phone Support Hotline

Parallels Customer Support agents are available to answer your questions regarding Parallels products and services, licenses and more. Please select the type of inquiry from the list below based on the product you have purchased. Prior to contacting support, we suggest checking our Knowledge Base for the answer to your question.

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Parallels Technical Support

  • Parallels Desktop for Mac / Desktop Virtualization

    Parallels Desktop® for Mac / Parallels Desktop® Switch to Mac Edition™ / Parallels Desktop® for Mac Enterprise Edition / Parallels Transporter / Parallels Access

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  • Plesk Panel Suite

    Parallels Plesk Panel Suite / Parallels Plesk Automation / Parallels Plesk Power Pack / Parallels Web Presence Builder / Parallels Customer & Business Manager / Parallels Partner Storefront / Parallels Domain/SSL Reseller Program

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  • Automation Suite

    Parallels Automation for Cloud Infrastructure / Parallels Business Automation / Parallels Operations Automation / Parallels Plesk Automation / Parallels Automation for Cloud Marketplace / Parallels Business Automation Standard

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  • Virtualization Suite

    Parallels Virtuozzo Containers / Parallels Virtual Automation / Parallels Server Bare Metal / Parallels Cloud Server

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Parallels Non-Technical Support

A Parallels Customer Service Representative will help you with your Non-Technical Support questions. Non-technical inquiries include help with product activation, registration, licensing, a lost product key, online sales and pre-sales questions.

Parallels Desktop for Mac Products Only:

If you are calling with a question on your purchase, refund or price adjustment and purchased your copy from the Parallels Online Store, please click here for assistance.

If you purchased your copy of Parallels Desktop for Mac from an authorized re-seller and have a question on your purchase or need assistance with a refund, please contact the original merchant for assistance.

Contact Us
Desktop Virtualization
- Parallels Desktop 9 for Mac
- Parallels Transporter
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0 Beta
- Parallels Virtuozzo Containers
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification