Findings show that SMBs are using an average of 5 cloud services now and will grow to over 9 services by 2016, with sophisticated IT needs like Communications and Collaboration driving growth.
RENTON, WA and NEW ORLEANS, LA – February 25, 2014 – Parallels, the hosting and cloud services enablement leader, today released the latest updates to Parallels SMB Cloud Insights™, its primary and proprietary research that details the use of cloud services by small and medium businesses (SMBs). Now entering its fourth year of annual publication, the research results continue to show the massive SMB cloud opportunity for service providers of all sizes, with the global market expanding at a 26 percent CAGR to $125 billion by 2016.Some of this year’s Parallels SMB Cloud Insights™ research findings include:
The latest research reports include worldwide market sizing, forecast and penetration rates of SMB cloud services, along with country-level breakouts for the United States, Brazil and Mexico. Findings are being shared first with the attendees of Parallels Summit 2014 in New Orleans, an annual event that attracts a global audience comprised of hosting partners, communication service providers, independent software vendors, systems integrators, industry analysts and press from across the world.
"Parallels SMB Cloud Insights research continues to play a central role in providing actionable market intelligence to our partner ecosystem,” said Birger Steen, chief executive officer, Parallels. “SMBs are becoming more sophisticated in their use of IT and also demanding best of breed solutions. Parallels software is proven to enable service providers to make the cloud work for businesses.”Additional Parallels SMB Cloud Insights™ research findings include:
Parallels SMB Cloud Insights™ reports outline the cloud services that have the most current and future appeal for SMBs across four key categories: Infrastructure-as-a-Service (IaaS), Web Presence and Web Applications, Hosted Communication and Collaboration and Business Applications (also known as Software-as-a-Service). Of note, for the latest 2014 country-level research, Parallels has updated these categories. Changes include adding cloud server use to our measure of the infrastructure market, and augmenting the previous “Communication and Collaboration” category with popular collaboration applications and now terming it “Unified Communications.”
The new Global, U.S., Brazil and Mexico reports mark the fourth year of ongoing research in the Parallels SMB Cloud Insights™ research series, which now includes unique reports for 14 countries, including the United Kingdom, France, Spain, Germany, the Netherlands, Poland, China, India, Japan, Australia and Russia. Regional roll-ups are also available for Europe and Asia Pacific. All SMB Cloud Insights™ reports are available for download at http://www.parallels.com/SMBreport and within the Parallels Service Provider PartnerNet Portal. The four new reports will be available at Parallels Summit on February 25, 2014 and online immediately thereafter.
In cases where service providers would like Parallels to take its research and insights deeper into their specific markets and organizations, Parallels Cloud Acceleration Services provides a suite of professional services designed to define, build, launch and grow a service provider’s cloud business. Parallels Cloud Acceleration Services include customer market research, product management and cloud-centric go-to-market consulting, giving service providers essential analysis to help succeed in the market.
Parallels® is a global leader in hosting and cloud services enablement and cross-platform solutions. Parallels began operations in 2000 and has developed into a fast-growing software company with more than 900 employees across offices in North America, Europe, Australia and Asia.