Buy Parallels Virtuozzo Containers Service Provider Support and Services

Get the support you need and deserve - 24/7! Parallels provides support around the clock so you get the answers you need when you need them.

Please enter your current Virtuozzo key number or HWID on which you wish to apply support options:

Key Number: VZ. .XXXX

Enter middle 8 digits only. Example: For key "VZ.00012868.0000" enter "00012868".

HWID:

Enter your full HWID of the Virtuozzo server - for example 01F6.1A5D.6742.146D.A0B3.167A.C375.95A2

Please select the product and support options desired for your product license.

Parallels Virtuozzo Containers Support Options
	Parallels Virtuozzo Containers Product Installation	$150.00
	Per Incident Support A standard support incident is defined as a customer technical issue where support is provided by Parallels Customer Support. Please note the per-incident support cost does not cover any administrative services which will be billed separately if necessary and agreed upon by both parties. An incident can span multiple communications between Parallels and customer. A per-incident support contact cannot be divided into subordinate parts addressing multiple unrelated issues. Initial Response Time: 2 hours Guaranteed Response Time: 12 hours Parallels Technical Support Guide After we have confirmed your payment, you will receive an e-mail with instructions how to use the support incident. Entering a license key number above is optional when purchasing this type of support. Please note that your support incident payment is non-refundable once a ticket has been opened and a member of Parallels Support commences work on a resolution.	$75.00
	Parallels Virtuozzo Containers Node Upgrade *	$150.00
	Upgrade Parallels Plesk template (per instance) Flat fee Upgrade service only available for Plesk 7.5 and higher and must be on same server, upgrades from older versions or upgrades that include migration to another server are only supported as a Administration Service on hourly rate. Please contact Parallels Support for details.	$299.00
	Upgrade Parallels Plesk Sitebuilder template (per instance)	$299.00

* One-time service fee for Upgrades performed by Parallels Support. You still need active SUS on your license for Upgrades to next software release. Contact your Parallels Sales Representative or Reseller for Virtuozzo SUS.