Self Support Resources
Notice: We are currently experiencing higher than usual call volumes.
To get answers to your questions now please check our Knowledge Base for these frequently asked questions and common issues:
- How to install Windows OS on Mac using Parallels Desktop?
- Mac Super Bundle offer
- Activation / Installation instruction of Parallels Desktop 7
- Unable to Activate Parallels Desktop 7
- Windows installation into a virtual machine fails
- Migrating PC to Parallels Desktop for Mac Virtual Machine
- How to upgrade Windows XP/Vista installed in Parallels Desktop Virtual Machine to Windows 7
- How Parallels Desktop works
- How to upgrade to Parallels Desktop 7 for Mac
- EOL for database updates of Parallels Internet Security 2009
The following support resources are available for free:
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Documentation
Get to know Parallels products product features, how to operate them and how to use them.Parallels Forum
Connect with fellow Parallels users. For information on specific Parallels products, see the appropriate product forums under the designated product areas. -
Parallels Technology network
A dedicated community portal designed to provide assistance to users and developers who want to integrate their own software with Parallels products.
Do You Have Parallels Desktop 7 or Parallels Desktop 6 for Mac?You can save time by utilizing the built-in support request in Parallels Desktop 6 or 7 for Mac. While in Parallels Desktop 6 or 7 for Mac, navigate to the help menu and choose request support. This enables you to instantly receive your support code and quickly contact support with your request. |
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Parallels has released Parallels Desktop 7 for Mac, the fastest, most intuitive and immersive version yet of the No. 1 selling software for running Windows and Mac applications side-by-side on a Mac without rebooting.
If you purchased Parallels Desktop 6 for Mac on or after August 1, 2011 or purchased Upgrade protection at the Parallels online store check our Tech Guarantee here.
If you have already installed Parallels Desktop 7 for Mac check the FAQ here.
