Parallels Desktop 9 Switch to Mac Edition

Parallels Desktop 9 Switch To Mac Edition provides the essentials you need to make your move,run Windows, and live the best of both worlds. Click below for frequently asked questions, documentation and other helpful tools to get the answers you need.

  1. 1.
    What are the Parallels Desktop for Mac support options? How can I reach the support team?

    To learn about the Parallels Desktop for Mac support options, please visit KB6672

  2. 2.
    Questions on Windows XP End-of-Support by Microsoft
    • Upgrade options are available from Microsoft here.
    • Information on how to upgrade your VM once you have a new Windows license can be found at KB120737
    • Parallels Desktop will continue to work with Windows XP but it is highly recommended that you upgrade your Windows OS system prior to April 8, 2014.
    • Parallels Customer Support will not be able to assist with XP security issues or vulnerabilities. Please visit/contact Microsoft Support with any questions.
  3. 3.
    How does it work?

    Make the switch via a network or external storage. Move an existing Windows PC to a Mac in just 3-steps with the enhanced Parallels Transporter™. Full instructions for migrating your existing Windows PC can be found at KB115007.

    • Transfer your documents, photos, and music from your PC to the corresponding folders on your Mac
    • Move bookmarks and settings from Internet Explorer, Firefox, or Chrome on PC to the default browser on your Mac
    • Automatic firewall detection during the migration from PC to Mac

    Have trouble getting your PC to migrate to your Mac? Trouble shooting steps are found at KB113269.

  4. 4.
    I have purchased Parallels Desktop 9 Switch to Mac Edition and I need to...
    • Getting started is quick and easy. Instructions and video tutorials are available at KB116850
    • How do I activate my copy of Parallels Desktop 9 for Mac? Activation instructions are available at KB116852
    • How do I register my copy of Parallels Desktop 9 for Mac? Please visit KB116847
    • Does Windows come with my purchase of Parallels? Windows is sold separately from your Parallels Software. For more information see KB115286

     

     

     

  5. 5.
    I have installed Parallels Switch to Mac but my Virtual Machine does not launch/crashes
    • Migrating the PC to my Mac Virtual Machine fails. Troubleshooting steps can be found at KB113269
    • When starting Windows I get a black or blue screen? For solutions, see KB113964
    • Windows is stuck at the “Welcome” screen or Windows displays unexpected error messages. For solutions, see KB5223
    • Windows and/or my Windows applications are slow. For solutions, see KB112091

Parallels Desktop 9 for Mac Tutorials

How to Install or Upgrade to Parallels Desktop 9 for Mac

How to Activate Parallels Desktop 9 for Mac

How to Setup a Virtual Machine in Parallels Desktop 9 for Mac

Technical Documentation

Choose the type of documentation you desire from the left-hand column and then click on the format you need in the right-hand column to download a document.

Document NameFormat
Readme for Parallels Desktop RTF | PDF
Getting Started With Parallels DesktopPDF
Parallels Desktop User's Guide HTML | ZIP | PDF
Parallels Transporter Agent User's GuideZIP

Registered Your Product?

Parallels Product Support is available after product registration in My Account.

The best place to find answers on Parallels Desktop for Mac is to visit our KnowledgeBase.

Interactive conversations with Parallels Desktop for Mac customers and Parallels Team members are found in the Parallels Forums.

Follow Parallels Support on Twitter - @ParallelsCares for tips, tricks, and Tweets about Parallels products!

Self Service Resources

Search our database of articles for known solutions.

Get to know Parallels products product features, how to operate them and how to use them.

Connect with fellow Parallels users. For information on specific Parallels products, see the appropriate product forums.

Two separate marketing, sales and technical programs - one for Service Providers and one for Cloud Service Developers (ISVs).

Need More Help?

Purchase Support Requests:
Get the support you need — 24/7. Support, installations and upgrades are all available.

Purchase Now »

Critical and Urgent:

Service Alert for Windows XP Users – April 8, 2014!

After April 8, 2014, support and security updates for Windows XP will no longer be available from Microsoft. This will leave your XP VM unprotected from viruses and malware when it is connected to the internet. Upgrade options are available from Microsoft here. Information on how to upgrade your VM once you have a new Windows license can be found at KB120737. Parallels Desktop will continue to work with Windows XP but it is highly recommended that you upgrade your Windows OS system prior to April 8, 2014. Please visit/contact Microsoft Support with any questions.

© 1999-2014 Parallels IP Holdings GmbH. All rights reserved.    Terms of Use | Privacy Policy 

Twitter More Sharing Services