Self Support Resources

Windows 8 Preview Expiration – January 15, 2013!

If you are running a Windows 8 Edition and your license has expired:

Please read this entire notice, prior to contacting Parallels Customer Support: http://kb.parallels.com/en/115404

The following support resources are available for free:

  • Knowledge Base

    Search our database of articles for known solutions.

    Parallels PartnerNet

    Two separate marketing, sales and technical programs - one for Service Providers and one for Cloud Service Developers (ISVs).

  • Documentation

    Get to know Parallels products product features, how to operate them and how to use them.

    Parallels Forum

    Connect with fellow Parallels users. For information on specific Parallels products, see the appropriate product forums under the designated product areas.

Do You Have Parallels Desktop 7 or Parallels Desktop 6 for Mac?

You can save time by utilizing the built-in support request in Parallels Desktop 6 or 7 for Mac. While in Parallels Desktop 6 or 7 for Mac, navigate to the help menu and choose request support. This enables you to instantly receive your support code and quickly contact support with your request.
 
 
 
 
 
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For Hosters
For SaaS
For IaaS
 
Desktop Virtualization
- Parallels Desktop 8 for Mac
- Parallels Transporter
- Parallels Mobile
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Virtuozzo Containers
Automation
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Parallels Domain/SSL Reseller Program
- Value-added Services for Hosters
- Parallels Partner Storefront