Installation of Parallels Access is a two-step process. The Parallels Access Agent is downloaded from the Parallels website, and the Parallels Access App is available for download at the App Store or Google Play. Complete instructions can be found here.
If you are running a virtual machine on your Mac, do not install Parallels Access in the virtual machine—complete the installation on your Mac hard drive.
You are required to have a Parallels Account to download and install Parallels Access. For instructions on how to create an account or reset your password, please see KB 116662.
Parallels has created short tutorial videos to help you get started with Parallels Access. To view a list of videos, see KB 116956.
Parallels has created video tutorials to assist with your most frequently asked questions.