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Parallels Business Automation Standard

Professional. Powerful. Profitable.
 Parallels Business Automation Standard is the most proven and the industry's preferred, billing and hosting automation solution for managing and scaling small and medium web hosting businesses. Service providers use PBAS to build their resale channels and maximize revenue. 

"With Parallels Business Automation we are able to offer shared, dedicated, VPS, and reseller hosting to our customers. Our customers have the power and ease of upgrading their hosting plan as their company grows."

Tamara Field, President
Apollo Hosting

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Ready to Use, Comprehensive Billing and Hosting Automation Solution

Designed as a complete management system for Parallels Plesk Panel, Parallels Plesk Web Presence Builder and patented Parallels Virtuozzo Containers technologies, Parallels Business Automation Standard was the first available hosting automation software that manages all business aspects of shared hosting, VPS hosting, and dedicated hosting from a single management system.

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Parallels Business Automation Standard is integrated with all of Parallels core products as well as numerous third party systems, including over 100 payment gateways, domain registrars/registries, anti-fraud modules, and bank transfer modules. Service providers can add new modules and language packs using the software's API which is made availble through PTN.

Parallels Business Automation Standard’s integration with third party applications, customized in-house systems and other Parallels products is part of the company’s Open Platform. Parallels Business Automation Standard customers benefit from Parallels Open Platform because it provides a unified platform for new hosting applications and services. This results in reduced time to market for new service offerings, more fully automated systems, a single login for multiple services, and a consistent user interface. Open Platform will continue to make Parallels Business Automation Standard the most comprehensive hosting automation solution in the industry today.

Key Features of Parallels Business Automation Standard

Parallels Business Automation Standard (PBAS) manages all stages of the customer lifecycle. The central management node receives orders from the online storefront, provisions services to application servers, bills services and collects payments, and allows customers to update their service using a web-based control panel. PBAS includes everything a hosting provider needs to run a successful and profitable business from technology and tools to manage overall infrastructure to billing, sales channel management, and e-commerce application:

Full range of hosting services 

  • Domain registration 
  • Shared hosting with Parallels Plesk Panel
  • Email hosting with Plesk Panel
  • VPS hosting on PVC Containers with Plesk Panel
  • Dynamic Dedicated Hosting (Single VPS on server)
  • Dedicated or Co-location services
  • Hypervisor based VM hosting (Parallels Server Bare Metal hosting)
  • SSL certificate subscriptions and provisioning 
  • Miscellaneous items (Professional services, integrated services, etc)

Complete infrastructure management 

  • Billing and receivables management
  • Ability to create and manage hosting plans
  • Online store management
  • Reseller Support
  • White-label branding
  • Automated license provisioning through Key Administrator (KA)
  • Powerful Parallels Virtuozzo Containers management 
  • IPs allocation and DNS management 
  • Integrated trouble ticketing and External Helpdesks support
  • Server-/client-side backups
  • Domain registrations through over 25 domain registrars

Flexible billing solution

  • Product management
  • Online / Offline payment processing
  • Anti-fraud plugins
  • Bank transfers
  • Customizable, integrated open source (PHP) online store 
  • Country-specific accounting with automated recurring invoicing 
  • Discounts, promotions, coupon codes
  • Taxation with tax exemption 
  • Automated upgrades/downgrades 
  • Metered and unmetered resources 
  • Manages Auto-suspend scenarios

Pre-integrated payment gateways 

  • Credit Card Processing + Fraud Verification 
  • Over 30 payment gateways
  • Flexible manual approval rules  
  • Refunds, reversals, credits 
  • Delayed capture CVV/AVS verification and more 
  • Tokenization support for billing 
  • Bank transfer payments for German (DTAUS), Spanish (Norma 19), and Netherlands (ClieOp3) standards: flexible batch management with approval queues.

Wide range of OSes and Applications for Container hosting

  • OS support: Red Hat Enterprise Linux 6, CentOS 6
  • Automated upgrades 
  • Open-source and commercial applications 
  • Game servers and more

Easy customization and integration 

  • Customizable PHP based store 
  • Notifications customization 
  • Customizable menu items 
  • Colors, logos, page content 
  • Create your own plug-ins 
  • Application templates creation guide 
  • Powerful API 
  • XML data export/import tools 

Benefits of Centralized Billing and Automation

Parallels Business Automation Standard is pre-integrated hosting automation and billing software that offers a unified platform to manage all hosting types: Shared Hosting, Virtual Private Servers, and Dedicated Servers. Implementing Parallels Business Automation Standard will streamline all aspects of your business life-cycle including online ordering, billing, service delivery, and service management.

Hosting providers can customize, extend and integrate any service offering with fully re-brandable reseller and customer control panels. Re-sellers are able to independently manage their own offerings through their control centre.

The flexible and scalable subscription based billing system in the software allows service providers to bill for setup and recurring fees for hosting plans, individual applications, resources (metered and unmetered), and even custom services. Plus the software also supports special promotions. The billing system is fully integrated with automatic provisioning and management.

Parallels Business Automation Standard has many benefits for hosting service providers:

Increase Revenue

  • Grow customer base and up-sell existing customers.
  • Easily package and automatically deploy a wide range of value added services.
  • Built-in support and management of resellers allows hosting providers to reach a larger number of indirect channels without having to increase their sales force.

Decrease Costs

  • Automate all aspects of business management including support and system maintenance lowering the need for system management staff.
  • Increase hardware utilization and reduce server overhead by operating in a virtual environment.
  • Take advantage of virtual environments and locate smaller, more efficient data centers in cost-effective site and reducing utility expenditures.

Enhance Customer Experience

  • Auto-provision accounts directly from online store purchases using the industry’s most popular hosting platforms — Plesk Control Panel for shared hosting, Virtuozzo Containers for VPS hosting and Web Presence Builder for easy site creation.
  • Automate and integrate application provisioning allowing hosting providers to perform mass upgrades of customer accounts.

Parallels also offers a full range of related professional services and support. Selected professional services include: remote/onsite technical support, various levels of remote/online training, remote/onsite implementation service, assistance with customization and integration and much more.

Core Automation and Billing Components

Business Components

Built from the ground up to be highly customizable and extendable, Parallels Business Automation Standard allows service providers to manage their business more efficiently. Parallels Business Automation Standard lets you manage customer accounts, billing, e-commerce and marketing from one intuitive UI. This allows service providers to focus on their core expertise of marketing and selling while letting Parallels Business Automation Standard manage the rest.

Operations Components

The new operations components are designed to give hosting providers system level administration capabilities as well as a more efficient way to manage the entire infrastructure. Now, service providers can configure their entire Parallels Business Automation Standard system, migrate data into the software, and manage all services including Plesk Control Panel, Virtuozzo Containers and Plesk Sitebuilder.

Management Interfaces

The Control Centers provide the core functionality for the provider and their resellers. Within the Control Centers, providers and resellers are given the ability to manage the system thru system Directors. At the same time, customers can manage their billing information and the services they have purchased using the Customer Control Panel.

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Parallels is a global leader in hosting and cloud services enablement and desktop virtualization. Founded in 1999, Parallels is a fast-growing company with more than 850 employees in North America, Europe and Asia.