We all know that GPS tracking is now readily available, so let's take a look at why more and more businesses are using it in their daily operations for things such as vehicle tracking.
With vehicle tracking, users are able to see where employees are at any time, and view the routes they have taken. Being able to find and track vehicles means that you can check whether your employees are taking the most efficient routes to call outs or on their rounds and that the company car isn't being used for personal errands. By streamlining routes and lessening the time spent driving on the road means not only costs drop, but also the stress levels of drivers while the productivity levels increase.
With 2X MDM, vehicle locations are shown via Google Maps in the online dashboard. Let's look at this example for instance - A customer might call your office that is in urgent need of your maintenance team. By using the 2X MDM tracking system, you can see where all your maintenance employees are, which is really helpful as you can redirect your closest member of staff to the call out and keep your response times down to a minimum.
Keeping a waiting customer happy can often be a tough job as they ask you questions as to how long they have to wait or where your driver is. Vehicle tracking takes away frustrating, vague answers and lets you tell them exactly what's going on. Telling a customer that your service person is only two streets away is bound to be better received than simply telling them that, "he's in your area somewhere."
Vehicle tracking also makes it easier to help your employees get to their destinations. As you can see where they are, it's easy to give them directions if they get lost. In fact, you can even click on a location on the map and have it sent as a message. When your driver opens the message on his mobile device, their Google Maps app shows them exactly where they need to go.