Parallels Desktop for Mac allows you to seamlessly run both Windows and Mac OS X applications side-by-side with speed, control and confidence. Click below for frequently asked questions, documentation and other helpful tools to get the answers you need.
All Parallels Desktop products come with free phone and chat support for 30 days after registration. Email support is available for up to 2 years from the product release date.
If you did not complete registration when you installed the product, click on the Parallels Desktop Menu and select “Register Product…” For additional registration options, please visit KB122646.
A valid Support Code is required to contact Parallels Technical Support. To find your Support Code, click on the Help Menu and select “Request Support”. If you have not yet registered for a Support Code, please visit KB6837.
Note: At this moment we provide Phone, Chat and Email support in English only.
If you are calling with a question on your purchase, refund or price adjustment and purchased your copy from the Parallels Online Store, please click here for assistance.
Toll-free: +1 888-811-2489
International: +1 703-579-0156
If you registered your product over 30 days ago and would like phone support with a Parallels Support representative, Phone Support incidents can be purchased directly from the Parallels Online Store for $19.95. Once your order has been received and processed, one of Parallels Desktop Support Engineers will contact you to assist you with your concern.
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