Contact Support

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Parallels Desktop comes with 24/7 phone, chat and email support.

  • Subscription licenses come with phone, chat and email support available for the lifetime of the subscription.
  • Perpetual licenses come with 30 days phone and chat support, email support is valid for 2 years since the product release date.

Parallels Desktop for Mac Support

Parallels Desktop for Mac allows you to seamlessly run both Windows and macOS applications side-by-side with speed, control and confidence. Click below for frequently asked questions, documentation and other helpful tools to get the answers you need.

Frequently Asked Questions

Contact Support

Sign in to get personalized Support

Parallels Desktop comes with 24/7 phone, chat and email support.

  • Subscription licenses come with phone, chat and email support available for the lifetime of the subscription.
  • Perpetual licenses come with 30 days phone and chat support, email support is valid for 2 years since the product release date.