Parallels Remote Application Server (RAS) is an integrated solution to virtualize your applications, desktops and data. Parallels RAS publishes applications and delivers remote desktops and virtual desktop infrastructure (VDI) to any device in your network, anywhere.

• Visit KB124573 to learn how to upgrade to version 17.
• Read KB123571 to learn about the license upgrade.

You need a Parallels business account to manage your Parallels RAS license. Visit KB123620 to learn how to create a business account while activating or upgrading Parallels RAS.

You can find all the information about registering and managing your Parallels RAS license in KB123516.

• Lifecycle announcement – KB123002
• Scope of support – KB123418
• Support service description – KB123417

Simply file a ticket with our Support Team using the Parallels Support Portal. You can also visit our Knowledge Base for answers to frequently asked questions.

• Parallels RAS Quick Start Guide: Installation – KB124219
• Parallels RAS Quick Start Guide: Configuration – KB124220
• Multiple active publishing agents – KB124003
• Using Parallels Client – KB123586
• Setting up Parallels RAS reporting – KB124445
• HALB appliance installation and configuration – KB123607
• Managing Windows devices – KB124723
• VDI – Using virtualized resources – KB123599
• How to configure the HTML5 gateway – KB123590
• High availability load balancing - hypervisor prerequisites – KB123606
• Firewall requirements – KB123255
• System requirements for Parallels RAS – KB124708
• How to configure the Parallels RAS Client for better performance and confirm that RemoteFX is used in a session – KB123018
• Setting up Parallels RAS to work with Azure Identity Provider over SAML – KB124815
• Configuring Azure Cloud VDI provider – KB124821
• Understanding Parallels RAS multi-tenant architecture – KB124806
• Parallels RAS multi-tenant infrastructure installation and configuration – KB124810