What’s New in Parallels RAS 18.2
Parallels® Remote Application Server (RAS) 18.2 optimizes resources, improves user session flow, supports the latest operating systems, and delivers new admin features that enhance IT productivity.
Other notable features of Parallels RAS 18.2 include:
- Parallels RAS Reporting: New and extended reports
- Web-Based Management Portal: New administrative capabilities
- Updated Support for Hyperconverged Providers
Parallels RAS 18.2 optimizes user session traffic flow, which is especially useful for enterprises with multiple data centers in different geographic locations. IT administrators can specify the preferred route when tunneling the user session between the end client and published resources.
By leveraging Optimal Routing, enterprises can:
- Deliver an enhanced user experience for employees.
- Reduce network traffic and the associated costs.
- Efficiently use resources, making room for other services on the network.
Administrators can configure Optimal Routing for any type of published resource such as applications, desktop files, and folders. Any published resource in the same Parallels RAS site can be made available for users regardless of the location where the resource resides.
Previously, user session traffic tunneled through the same Parallels Secure Client Gateway that handled the initial connection request. However, with Optimal Routing, a different Secure Client Gateway than the one used for the initial connection request, and which could be located in a different geographic location, may be used.
In addition, Optimal Routing works irrespective of the front-facing access layer components that are used to connect and tunnel the user sessions in Parallels RAS. Such access layers include Secure Client Gateways, High Availability Load Balancing (HALB) virtual servers, or even third-party load balancers.
Parallels Client: Support for Latest Operating Systems
The Parallels Client now supports these latest client-side operating systems:
- Microsoft Windows 11
- Apple macOS 12 Monterey (Intel and M1)
- iOS 15 and iPadOS 15
Companies with bring your own device (BYOD) and choose your own device (CYOD) policies can provide seamless remote application and desktop delivery to end users that have the latest operating systems. This enables businesses to quickly remain up to date and eliminates migration delays.
Parallels HTML5 Client: Native Clipboard Experience
Improve user experience and productivity with the updated clipboard experience in the Parallels HTML5 Client.
When editing documents in published applications on their browser, users can now copy, cut, and paste plain text from a remote session to their device (and vice versa) by using the context menu or well-known keyboard shortcuts such as:
- Windows: Ctrl+C, Ctrl+X and Ctrl+V
- Mac: Cmd+C, Cmd+X and Cmd+V
The new feature is fully supported on chromium-based browsers.
With a continuous focus on improving the administrative experience, Parallels RAS 18.2 includes extended and new predefined reports that help IT teams maintain Parallels RAS environments and user sessions, along with new capabilities added to the web-based Management Portal.
Improve IT management with these new updates to the Parallels RAS Reporting component:
- Application activity: A new report that provides information about who, when, and how long the specific published application has been used within a specific timeframe.
- Azure Virtual Desktop provider: A new report that provides information about users accessing Azure Virtual Desktop resources.
- Updated the existing users’ activity report to include the device’s internal IP address.
Enterprises with strict application access policies can use these new reporting capabilities to perform audits on a per-user basis. With this data, IT administrators can provide reports with crucial details used for billing or security auditing and help with decision-making.
Parallels RAS administrators that manage user sessions and session hosts need to monitor health metrics for optimized performance. To help with this, a new ‘Monitoring’ category has been added to the Management Portal and the ‘Sessions’ category has been enhanced.
- Monitoring Category
The new Monitoring category enables infrastructure administrators to monitor important performance metrics related to Parallels RAS components and session hosts.
- Sessions Management Enhancement
With the new monitoring settings, administrators can define session counter thresholds, with warning and critical levels, for user session metrics. This aids helpdesk administrators to predict, identify, and troubleshoot potential issues faster.
Create and manage virtual desktops using recent versions of Nutanix or Scale computing HC3. Companies using the following hypervisors can now officially leverage them as virtual desktop infrastructure (VDI) providers:
- Nutanix AHV 5.20 Long Term Supported (LTS)
- Scale Computing HC3 8.6.5 and 8.8
Administrators can create VDI desktops and Remote Desktop Session Host (RDSH) templates to provision and scale session workload hosts automatically.