Parallels RAS Advanced Technical Partner Training – Troubleshooting.
This training provides advanced technical training and knowledge necessary to carry out basic troubleshooting.
Pre-requisites
In order to participate in this course, you must have already obtained the Parallels RAS Technical Professional (RAS-TP) and Parallels RAS Technical Professional Advanced (RAS-TPA) Certifications.
Day 1 |
Advanced product overview. Overview of the product from the technical perspective:
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Day 2 |
Per-component troubleshooting. RAS Console, Management Portal (And Redundancy Service)
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Day 3 |
Further troubleshooting, collecting data and submitting support requests.
Basic troubleshooting. Initial troubleshooting steps:
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Day 4 |
Lab assumes RAS environment is already installed. (Optional – Live Session) Activities:
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