Parallels Desktop 17 Tech Guarantee

The Parallels Team is excited to bring our users Parallels® Desktop 17 for Mac, packed with powerful new features for both Apple M1 and Intel Chip, ready for Windows 11 and macOS Monterey.  

Qualifying users who recently purchased a license to Parallels Desktop can upgrade to version 17 for free. 

With the Parallels Desktop Tech Guarantee, users who purchased and registered a copy of Parallels Desktop 16 for Mac from the Parallels online store ( or an authorized reseller between August 1 and September 30, 2021, are eligible for an upgrade to Parallels Desktop 17 for Mac at no charge, subject to certain conditions.  

The conditions covering eligibility for an upgrade include: 

1. The following Parallels Desktop 16 for Mac products qualify for the Tech Guarantee: 

Additionally, product must be registered on or after August 1, 2021, and before or on September 30, 2021. 

2. How do I receive my upgrade key? 

Eligible Parallels Desktop users who purchased and registered their product between August 1, 2021, and September 30, 2021, will have an upgrade key automatically added to their Parallels  My Account. The upgrade key will be sent to the email used to register Parallels Desktop 16 for Mac. Users will receive the upgrade key within seven (7) days after the new version of Parallels Desktop for Mac becomes available.  

If you have not yet registered your copy of Parallels Desktop 16 for Mac, please register your key now to enable the system to create the Upgrade key for you. 

3. The following Parallels Desktop for Mac products do not qualify for the Tech Guarantee: 

4. Non-authorized retailers and resellers include, but are not limited to: 

Products purchased on eBay, Amazon Marketplace and sources that are not Parallels authorized resellers. For more information, please visit

Due to the sheer volume of global Parallels Desktop users, please follow the steps above before contacting the Parallels Support team. Key(s) will be automatically sent to your email address, so check the spam/junk folder. Again, we ask for users to please allow up to seven (7) business days for your key to be delivered. 

If you’ve read the above but still have questions about the Parallels Desktop 17 tech guarantee, please don’t hesitate to reach out to our teams. We’re here to help with your questions or concerns via our social support on Facebook or Twitter.  

– The Parallels Team