3 Areas Managed IT Service Providers Should Focus On | Parallels Insights

Significantly improved reliability, affordability, and accessibility of cloud infrastructures are propelling managed IT service providers or Managed Service (MSPs) to add Desktop as a Service (DaaS) and Software as a Service (SaaS) to their menu of services. However, there are a few challenges. Having spoken with several MSPs who already offer DaaS and SaaS, we’ve identified three key areas vital for success.

1. High Availability with Any Device, Anywhere Access

With more employees now seeking the ability to work remotely, managed IT service providers must provide businesses with solutions that have access from any device, anywhere access capabilities to maintain market competitiveness. This would allow remote workers and telecommuters to remain productive wherever they went.

2. Total Cost of Ownership

When picking a solution, you should always include TCO as a significant consideration. As a managed IT service provider, your finances are already spread thinly across a wide range of expenses: staffing, training, customer support, third-party licenses, and an assortment of administrative overheads. If your delivery solution only inflates those expenses, it wouldn’t be sustainable.

3. Security and Compliance

In this day and age, many customers are governed by laws and regulations such as HIPAA, PCI DSS, GDPR, which require high levels of security. Unless you’re able to assure customers of your capability to secure their processes and digital assets, there’s a good chance they’ll take their business elsewhere.

There’s one solution that can help managed IT service providers address the needs of these three areas, especially when providing DaaS and SaaS services. It’s called Parallels® Remote Application Server (RAS).

Why Parallels RAS is Ideal for Managed IT Service Providers

Take a look at the Parallels Partner Program if you are a managed IT service provider looking to streamline your services while keeping TCO low and management simplified.

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