The State of VDI for MSPs

Over the past decade, IT service providers have had their world rocked by the rapid expansion of mobile platforms and virtual desktop infrastructure (VDI) technology. Suddenly, their customers expect access to virtual workspaces on any device, anywhere—and managed service providers (MSPs) are taking note.

MSPs can find it expensive and complicated to enable mobile devices to access IT resources. Tasks such as scaling up and down resources and delivering enterprise applications on mobile platforms or across various desktop OS can present logistical challenges. Furthermore, their customers expect seamless service at a competitive market rate that fits their predetermined IT budget.

MSPs are turning toward affordable, all-in-one VDI solutions to meet their customers’ expectations. VDI solutions provide a secured and managed service to desktop and mobile users anywhere.

With an end-to-end VDI solution, MSPs can help their customers meet real business problems, such as supporting employee mobility and speeding up rollouts of new software and enterprise resource planning (ERP) systems. For MSPs, it’s crucial to understand how to position VDI as part of a broader business solution.

Open New Service Frontiers on Cloud and Hybrid Deployments

For MSPs, one of the profitable VDI-based opportunities is Desktop as a Service (DaaS). In the DaaS model, MSPs can establish recurring, reliable revenue streams by providing virtual applications and desktops to their customers over the cloud. Rather than managing desktop OSs on dedicated computers, DaaS delivers remote access to shared virtual desktops and corporate data on any device or OS platform.

The DaaS model allows MSPs to skip the tedious process of patches and other traditional “hands-on” IT needs by relying on centralized management from a private, public, or hybrid cloud platform rather than installing applications and OSes on individual machines.

In the mobile era, employees now expect mobile capability to complete their work from any device efficiently. By providing DaaS-powered virtual desktops on the cloud, MSPs can offer clients access to their desktops and data from anywhere, anytime, and from any device.

Benefits of DaaS for MSPs

Parallels RAS: A Secure VDI Solution for MSPs

Parallels® Remote Application Server (RAS) is a comprehensive virtual application and desktop delivery solution that enables your customers to access and use applications and data from any device.

Key Benefits of the Parallels Partner Program:

Please take a look at our datasheet to learn more!