ISV reduces costs while providing a more reliable and faster application publishing solution

The ChallengeA new virtualization solution that was cost-effective and productivity boosting.

Based in the United States, Tech-24 is the nation's largest independent installation, preventative maintenance, and repair company specializing in food service facilities. They specialize in cooking, refrigeration, beverage, and specialty food service equipment.

They offer full-service restaurants, quick-service restaurants (QSRs), convenience stores and retailers, coffee shops and concessions operations. The company’s trained, licensed, and insured food service equipment repair technicians serve 50 of the United States’ largest metropolitan markets.

Tech-24 needed a comprehensive virtualization solution to provide remote access to customized line of business (LOB) applications for its repair technicians. At first, Citrix XenApp (now known as Citrix Virtual Apps) was implemented by Tech-24 to provide employees with remote access to the homegrown applications they required when performing food service equipment repair period.

However, the company was not satisfied with the Citrix solution, which was too complicated and costly to maintain and update. Citrix also presented performance handling issues that cost the company time and lowered employee productivity.

The TestWhich remote application server will simplify processes, lower IT costs, and replace their current solution seamlessly?

To address the remote application performance issues, simplify its virtualization infrastructure and lower IT costs, Tech-24 tried various solutions. They started researching the market to find a comprehensive, affordable virtualization solution to replace Citrix, their current server.

After much careful market research and evaluation, Tech-24 tried implementing Parallels RAS to replace Citrix. The solution enabled the company to deliver remote LOB applications to any device, anywhere. Tech-24 used Parallels RAS to access virtual applications on windows desktop PCs as well as Android and iOS mobile devices. Additionally, Parallels RAS allowed Tech-24 to support public cloud platforms such as Microsoft Azure and Google cloud.

The SolutionParallels RAS was chosen to replace Citrix as their remote solution.

Tech-24 chose Parallels RAS as their new solution. Parallels RAS provided them with a cost-effective, user-friendly solution to deploy and manage a virtual desktop infrastructure (VDI) that immediately and dramatically lowered IT costs. The Parallels RAS solution proved to be highly cost-effective for the ISV with a significantly lower licensing price compared to Citrix.

With their new virtual application delivery solution, Tech-24 simplified time-consuming tasks, allowing the organization to save time and money. In addition, the company migrated end users to Parallels RAS in just a few hours, instead of multiple months as Citrix had required.

The ResultsSeamless integration, lower costs, and reduced TCO.

Tech-24 achieved many important benefits after switching to Parallels RAS. By taking advantage of the simple deployment framework implementation and time-saving management wizards, Tech-24 provided seamless application publishing at a lower cost. Tech-24 used Parallels RAS comprehensive virtualization to reduce the total cost of ownership (TCO) of its IT environment.

Parallels RAS empowered Tech-24 with seamless application publishing. With Parallels RAS, the company achieved a straightforward, easy to use application publishing environment. In the end, Parallels RAS allows Tech-24 to reduce costs while providing more reliable and quicker application publishing solutions to food service repair technicians.

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