Contact Support
Parallels Remote Application Server comes with 24/7 phone and email support valid for the lifetime of the subscription.
Parallels Remote Application Server
Parallels Remote Application Server provides virtual desktop and application delivery from a single platform. Parallels Remote Application Server allows you to publish full desktops, applications, and documents within a virtual environment, improving desktop manageability, security, and performance.
Frequently Asked Questions
Parallels Remote Application Server (RAS) is an integrated solution to virtualize your applications, desktops and data. Parallels RAS publishes applications and delivers remote desktops and virtual desktop infrastructure (VDI) to any device in your network, anywhere.
You need a Parallels business account to manage your Parallels Remote Application Server license. Visit KB123620 to learn how to create a business account while activating or upgrading Parallels Remote Application Server.
You can find all the information about registering and managing your Parallels Remote Application Server license in KB123516.
Simply file a ticket with our Support Team for assistance, using Parallels Support Portal. You may also visit our Knowledge Base for answers to your questions.
- Parallels Remote Application Server Quick Start Guide: Installation – KB124219
- Parallels Remote Application Server Quick Start Guide: Configuration – KB124220
- How to Configure the HTML5 Gateway – KB123590
- Google Authenticator Support – KB124692
- How to configure Parallels Remote Application Server Client for better performance and confirm that RemoteFX is used in a session – KB123018
- Setting Up Parallels Remote Application Server to work with Azure Identity Provider over SAML – KB124815
- Setting up Parallels RAS Reporting – KB125164
- HALB Appliance Installation and Configuration – KB123607
- VDI: Managing Hyper-V and VMWare VDI Hosts – KB123599
- VDI: Configuring Microsoft Azure Cloud VDI provider – KB124821
- Understanding Parallels RAS Multi-Tenant Architecture – KB124806
- Parallels RAS Multi-Tenant Infrastructure Installation and Configuration – KB124810
- Unified Windows Virtual Desktop Integration – KB125069
- FSLogix Profile Containers Integration – KB125070
Need More Help?
The best place to find answers on Parallels Remote Application Server is to visit our Knowledge Base.
Connect with fellow Parallels users. For information about Parallels Remote Application Server, see the appropriate forum.
Contact Support
Parallels Remote Application Server comes with 24/7 phone and email support valid for the lifetime of the subscription.