Contact Support
Parallels Remote Application Server comes with 24/7 phone and email support valid for the lifetime of the subscription.
Parallels Remote Application Server
Parallels Remote Application Server provides virtual desktop and application delivery from a single platform. Parallels Remote Application Server allows you to publish full desktops, applications, and documents within a virtual environment, improving desktop manageability, security, and performance.
Frequently Asked Questions
Parallels Remote Application Server is an integrated solution to virtualize your applications, desktops and data. Parallels RAS publishes applications and delivers Remote Desktops and VDI to any device in your network, anywhere.
You need a Parallels business account to manage your Remote Application Server license. Visit KB123620 to learn how to create a business account during activating or upgrading Parallels Remote Application Server.
You can find all the information about registering and managing your Parallels Remote Application Server license in KB123516.
Simply file a ticket with our Support Team for assistance using Parallels Support Portal. You can also visit our Knowledge Base for answers to your questions here.
- Remote Application Server quick start guide: installation - KB124219
- Remote Application Server quick start guide: configuration - KB124220
- Multiple Active Publishing Agents - KB124003
- Using Parallels Client - KB123586
- Setting up RAS Reporting - KB123605
- HALB Appliance Installation and Configuration - KB123607
- Managing Windows Devices - KB123635
- VDI – Using Virtualized Resources KB123599
- How to Configure the HTML5 Gateway KB123590
- High Availability Load Balancing - Hypervisor Prerequisites - KB123606
- Firewall Requirements - KB123255
- System Requirements for Remote Application Server - KB124708
- How to configure Remote Application Server Client for better performance and confirm that RemoteFX is used in a session - KB123018
Need More Help?
The best place to find answers on Parallels Remote Application Server is to visit our Knowledge Base.
Connect with fellow Parallels users. For information about Parallels Remote Application Server, see the appropriate forum.
Contact Support
Parallels Remote Application Server comes with 24/7 phone and email support valid for the lifetime of the subscription.