Parallels Remote Application Server (RAS) is an integrated solution to virtualize your applications, desktops and data. Parallels RAS publishes applications and delivers remote desktops and virtual desktop infrastructure (VDI) to any device in your network, anywhere.

• Visit KB125162 to learn how to upgrade your Remote Application Server to version 18.
• Read KB123571 to learn about the license upgrade.

You need a Parallels business account to manage your Parallels Remote Application Server license. Visit KB123620 to learn how to create a business account while activating or upgrading Parallels Remote Application Server.

You can find all the information about registering and managing your Parallels Remote Application Server license in KB123516.

• Life Cycle Announcement – KB123002
• Scope of Support – KB123418
• Support Service Description – KB123417

Simply file a ticket with our Support Team for assistance, using Parallels Support Portal. You may also visit our Knowledge Base for answers to your questions.

• Parallels Remote Application Server v18 Software Requirements – KB124910
• Firewall Requirements – KB123255
• High Availability Load Balancing - Hypervisor Prerequisites – KB123606
• Client-side minimum requirements for Windows Virtual Desktop – KB125202

• Parallels Remote Application Server Quick Start Guide: Installation – KB124219
• Parallels Remote Application Server Quick Start Guide: Configuration – KB124220
• How to Configure the HTML5 Gateway – KB123590
• Google Authenticator Support – KB124692
• How to configure Parallels Remote Application Server Client for better performance and confirm that RemoteFX is used in a session – KB123018
• Setting Up Parallels Remote Application Server to work with Azure Identity Provider over SAML – KB124815
• Setting up Parallels RAS Reporting – KB125164
• HALB Appliance Installation and Configuration – KB123607
• VDI: Managing Hyper-V and VMWare VDI Hosts – KB123599
• VDI: Configuring Microsoft Azure Cloud VDI provider – KB124821
• Understanding Parallels RAS Multi-Tenant Architecture – KB124806
• Parallels RAS Multi-Tenant Infrastructure Installation and Configuration – KB124810
• Unified Windows Virtual Desktop Integration – KB125069
• FSLogix Profile Containers Integration – KB125070

• Deploying Parallels Client using MSIEXEC – KB123750
• Using Parallels Client – KB123586
• Managing Windows Devices – KB124723