Cloud Solutions Acceptable Use Policy

This Cloud Solutions Acceptable Use Policy (the "Policy") describes prohibited uses of the cloud solutions (the “Services”) offered by Parallels International GmbH and its affiliates (individually and collectively “Parallels” or “Us”) and the websites or portals associated with the Services (the "Services Site"). The examples described in this Policy are not exhaustive. Parallels may modify this Policy at any time by posting a revised version. By using the Services or accessing the Services Site, You agree to the latest version of this Policy. If You violate the Policy or authorize or help others to do so, Parallels may suspend or terminate Your use of the Services.

Any terms not defined in this Policy shall have the meaning as set forth in Parallels Cloud Solutions Agreement.

No Illegal, Harmful, or Offensive Use or Content

You may not a) use, or encourage, promote, facilitate, or instruct others to use the Services or Services Site and/or b) transmit, store, display, distribute, or otherwise make available content that is illegal, harmful, fraudulent, infringing, or offensive. Prohibited activities or content include:

  • Illegal, Harmful or Fraudulent Activities. Any activities that are illegal, that violate the rights of others, or that may be harmful to others, Our operations or reputation, including disseminating, promoting or facilitating child pornography, offering or disseminating fraudulent goods, services, schemes, promotions, or phishing.
  • Infringing Content. Content that infringes or misappropriates the intellectual property or proprietary rights of others.
  • Offensive Content. Content that is defamatory, obscene, abusive, invasive of privacy, promotes or glorifies hatred, violence, racial or religious intolerance, or organizations which promote such views, or is otherwise defamatory; is pornographic, obscene or similarly adult-oriented; depicts or promotes illegal activity; is excessively or gratuitously violent; is highly disturbing to an appreciable number of viewers; is unlawful, harmful, harassing, or threatening; displays confidential information without proper authority;
  • Harmful Content. Content or other computer technology that may damage, interfere with, surreptitiously intercept, or expropriate any system, program, or data, including viruses, Trojan horses, worms, time bombs, or cancelbots.
  • Illegal Export. Exporting software, technical information, encryption software or technology, in violation of international or regional export control laws.
  • Data Privacy Misuse. Using any Personal Information or Personal Data in violation of and as defined by applicable privacy laws and regulations.
No Security Violations

You may not use the Services to violate the security or integrity of any network, computer or communications system, software application, or network or computing device (each, a “System”). Prohibited activities include:

  • Unauthorized Access. Accessing or using any System without permission, including attempting to probe, scan, or test the vulnerability of a System or to breach any security or authentication measures used by a System.
  • Falsification of Origin. Forging e-mail headers, or any part of a message describing its origin or route. The legitimate use of aliases and anonymous remailers is not prohibited by this provision.
  • Revealing your account password to others or allowing use of your account by others, or otherwise circumventing user authentication or security of any host, network or account.
No Network Abuse

You may not make network connections to any users, hosts, or networks unless You have permission to communicate with them. Prohibited activities include:

  • Intentional Interference. Interfering with the proper functioning of any System, including any deliberate attempt to overload a system.
  • Avoiding System Restrictions. Using manual or electronic means to avoid any use limitations placed on a System, such as access and storage restrictions.
No E-Mail or Other Message Abuse

You will not distribute, publish, send, or facilitate the sending of unsolicited mass e-mail or other messages, promotions, advertising, or solicitations, including commercial advertising and informational announcements.

Monitoring and Enforcement

Parallels reserves the right, but does not assume the obligation, to investigate any violation of this Policy or misuse of the Services or Services Site. Parallels may investigate violations of this Policy or misuse of the Services or Services Site and remove, disable access to, or modify any content or resource that violates this Policy or any other agreement we have with you for use of the Services or the Services Site.

Parallels may report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Parallels’ reporting may include lawfully required disclosure of Customer and/or Partner information.

Reporting of Violations of this Policy

If You, or any of Your Authorized Users, become aware of any violation of this Policy, You will immediately notify Parallels and provide Parallels with assistance, as requested, to stop or remedy the violation. To report any violation of this Policy, please email