When a Parallels MDM account is created, the email address and password selected produce the Master administrator for that account. Administrator credentials are used to log into a Parallels MDM account. Additional administrators can...
How to Remove Exchange Accounts on your Android Devices
Remove Exchange account
In the occasion that the Exchange account is to be removed from this device, using Parallels MDM all related data such as downloaded attachments and account information shall also be remove according to the next steps:
Go to the ‘Devices’ node.
Select a device.
Click...
The unauthorized use of a device could result with the need to take action to prevent the user from further accessing the device or in extreme situations, wipe the device of all of its data.
Lock a Device
Lock a device and optionally...
The messaging feature allows Parallels MDM administrators to instantly send text notifications, map locations and even web URL’s to devices with a few button clicks.
Send a...
iOS Status: Orange
You may occasionally notice from the ‘Devices’ node of the Mobile Device Manager Portal an iOS device showing up with a red dot status. What does this mean and why would this happen?
This behavior arises when the device user closes the 2X MDM client application or the device itself...
How to Manage Exchange Server Accounts on your Android Devices
The Aquamail client is required to configure Exchange accounts to Android devices and the installation request may be automated on new devices according to the steps found here.
Add Exchange Account
Configure an Exchange account according to the instructions below:
Login to the Parallels MDM...
Instantly Edit Aquamail Account Settings from Parallels MDM
Changes are instantly applied over the air to the Aquamail for Parallels MDM client app when an email/ exchange account is edited from the Parallels MDM portal. If any settings are configured incorrectly, the Aquamail client app shall notify the user.
How to Manage Email Accounts on your android devices
With constant improvements in the way we consume media and interact with technology, mobile devices are at the forefront of social, personal and work related advancements. This means that the line which separates work and personal devices is getting harder and harder to draw.
As a result, an issue...
