Support How To’s

32-Bit vs. 64-Bit and Why It Matters

32-Bit vs. 64-Bit and Why It Matters

Chances are high that you’re running a 64-bit/x64 operating system, application, or CPU—and you don’t even know it.  With macOS Catalina dropping support for 32-bit, some users may find themselves without their favorite applications....
The Parallels Desktop 14 Tech Guarantee

The Parallels Desktop 14 Tech Guarantee

Parallels is committed to delivering great customer service to both our loyal customers and the newest members of the Parallels community. We’d like to explain our Parallels Desktop® for Mac Tech Guarantee for 2018, and answer questions that...
Parallels Desktop 14 System Requirements

Parallels Desktop 14 System Requirements

Parallels Desktop 14 System Requirements are fully listed below. We encourage users to read them thoroughly to understand the capabilities prior to downloading or buying our product. Users may be pleasantly surprised at the incredible performance...
How to Contact Parallels Support

How to Contact Parallels Support

Parallels offers 24/7 support. This blog will show you the available options. The ecosystem of customer service is evolving to match the flexibility that users need and the Parallels Support team is here to help across many platforms.  Before you...