Problem With Citrix User Experience? Here is how to solve it! | Parallels

What Is the Problem with Citrix User Experience?

Problem With Citrix User ExperienceExperiencing a problem With Citrix User Experience? You are not the first…or not the last! Because a large part of a Citrix infrastructure’s function is its role as an end-user solution, the quality of its user experience (UX) is critical. Unfortunately, Citrix UX leaves a lot to be desired. When end users talk about the Citrix user experience, they never fail to mention:

Its impact on business

All those issues, which result in a lot of downtimes, adversely impact the business. Every time a user has to wait for login to process, an application to launch or a session to unfreeze, that user’s productivity takes a hit. And because Citrix environments are mostly operating in organizations with a large number of users, these seemingly little issues quickly add up and cause a domino effect.

When users are unable to complete their tasks on time, all succeeding processes down the line also get delayed. This of course delays delivery of products and services—in other words, it can affect the bottom line. This problem with Citrix user experience isn’t just an IT problem. It’s actually a business problem.

The underlying cause

But what is causing this problem with Citrix user experience? While each issue can be traced to separate causes, there is really just one underlying problem: the excessive complexity of the Citrix architecture. Because a Citrix infrastructure has several interdependent components, a problem in one component can easily manifest in other elements in the infrastructure, including the user interface.

How to eliminate the problem with Citrix user experience

There is no way for Citrix to simplify its architecture. It’s been built that way ever since it first launched. If you really want to get rid of the problem with Citrix user experience, you just have to stop using Citrix once and for all. That doesn’t mean you’ll have to give up using virtualized applications and desktops, however. There’s a better alternative called Parallels® Remote Application Server (RAS).

Parallels RAS is an all-in-one virtual desktop infrastructure (VDI) solution that delivers applications and virtual desktops to any device, anytime, anywhere. One of the main benefits of Parallels RAS is its robust but simplified architecture. This simplified architecture means there are many fewer components that can mess things up. The Parallels RAS UX is known to be fast, responsive and always available, resulting in seamless user experience with almost zero downtime.

Download a 30-day Parallels RAS trial now and discover a problem-free user experience.


References

JGSPIERS | https://www.jgspiers.com/citrix-receiver-launch-ica-file-does-not-open-nothing-happens/

Summit Hosting | https://harborcloud.zendesk.com/hc/en-us/articles/212587426-Can-t-launch-applications-General-Troubleshooting

EG Innovations | https://www.eginnovations.com/blog/two-easy-methods-for-troubleshooting-citrix-logon-issues/

24×7 IT Connection | https://24x7itconnection.com/2019/04/24/how-to-troubleshoot-citrix-logon-issues/

Parallels | https://www.parallels.com/products/ras/capabilities/ux/