"If you’re looking for an affordable, uncomplicated way to expand your business, look no further than Parallels RAS."

Herb Burt
VP Customer Development, TSG Networks

The challenge

One of TSG Network’s clients had an office in California, an office in Washington D.C. and multiple remote workers scattered across various regions in the United States. While the client had used Citrix for many years, a large percentage of their staff was not satisfied with the complex application and desktop delivery solution and used a virtual private network (VPN) instead.

A few years ago, the company added a Microsoft Remote Desktop Services platform to address the problems with their Citrix-based virtualization solution. However, the RDS-only solution did not work consistently. Furthermore, Burt reported that Citrix did not provide satisfactory technical support to address issues with its complex virtualization solution.

The solution

TSG Networks chose Parallels RAS to publish remote applications and desktops to its clients.

This MSP publishes Microsoft Office, Office 365, Raisers Edge, FundEZ, Home Grown LMS, web browsers, and other applications to anywhere from 26 to 100 concurrent users.

TSG Networks relies on Parallels RAS for application publishing and desktop management. The company also uses Parallels RAS virtualization features such as virtual desktop infrastructure (VDI) and the HTML5 Gateway to provide their customers with seamless access to shared applications and desktops.

Since adopting Parallels RAS, TSG Networks has been “extremely pleased with the level of support provided by the entire Parallels team.”

The result

Almost immediately after switching to Parallels RAS, TSG Networks experienced many benefits. The painless implementation of cloud, on-premises, and hybrid deployments made Parallels RAS an immediate asset to the company’s bottom line and ability to serve its customers.

With Parallels RAS, TSG Networks migrated end users to Parallels RAS in a few hours rather than weeks or months.

With the all-in-one VDI solution that Parallels RAS offers, TSG Networks was able to lower their costs.

Parallels RAS offers straightforward, low-cost licensing that includes a comprehensive set of virtualization features, including an automated load balancer and printer redirection.

By using the installation and desktop publishing wizards, TSG Networks simplified time-consuming tasks and cut back on virtual application and desktop delivery costs.

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