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Parallels Secure Workspace comes with 24/7 phone and email support valid for the lifetime of the subscription.
Parallels Secure Workspace
Parallels Secure Workspace provides virtual desktop and application delivery from a single platform. Parallels Secure Workspace allows you to publish full desktops, applications, and documents within a virtual environment, improving desktop manageability, security, and performance.
Frequently asked questions
After navigating to Parallels Secure Workspace’s Files: in the toolbar above the overview of all the files and folders in the selected folder, there is a "Select all" button.
Also selection modifiers such as [Ctrl] and [Shift] should work similarly to Windows File Explorer.
This functionality is only available from Parallels Secure Workspace 5.3 onwards. (Note: since version 5.6, the product has been renamed to Parallels Secure Workspace.)
Visit KB129510 to learn how to analyze the logs.
Visit KB129090 to learn how to request automatic certificate renewal.
To upgrade Parallels Secure Workspace environment please follow instructions from this KB article which also lists improvements to expect.
Visit KB129069 to learn how to verify Time-based multi-factor authentication fails.
You can find all the information about known causes in KB129330.
Need More Help?
The best place to find answers on Parallels Secure Workspace is to visit our Knowledge Base.
Contact Support
Parallels Secure Workspace comes with 24/7 phone and email support valid for the lifetime of the subscription.