Citrix Workspace App | What Is It and Why Use It?

The Citrix Workspace app (formerly known as Citrix Receiver) enables users to securely access applications, services and data from several desktop and mobile devices. By using this app, you can get access to all your Software as a Service (SaaS) and web applications, files and mobile apps instantly. This workspace can be accessed from various endpoint devices and operating systems, such as Windows, Windows Mobile, macOS, iPad, iPhone, Android, BlackBerry and more. 

 The Workspace app (along with Citrix Virtual Apps and Desktops) is the front-end of the Workspace platform. Users have a single entry to their enterprise applications, desktops and data by using any device from any network. The Citrix Workspace Platform is a single point of entry that allows unified administration of services like Virtual Apps and Desktops, Endpoint Management, Secure Browser, Analytics, Gateway etc. The Workspace Platform allows customers to subscribe to these services and is managed by Citrix, thus reducing the need for deployment and system updates by administrators. 

How Useful is the Citrix Workspace App?

The app can be used to access all applications through single sign-on (SSO). Files that are stored centrally are dynamically updated across all devices that can access them. Personal and work-related applications can both exist on any device, without any threat of data breach for a company. Additionally, the app redirects any browsing-related activities to a cloud-hosted web browser, which is isolated from the corporate network. Browsers are more or less secured from a possible cyber-security breach.

Citrix Brand Personalization

In 2018, Citrix introduced brand personalization. This feature enables organizations to customize the name of the Citrix Workspace app but also the application icon, color and theme.

Does the Citrix Workspace App Have Any Drawbacks?

To use the app, you must have Citrix Virtual Apps which can be quite expensive. Owing to this dependency, spending a considerable amount on software does not make much sense for a medium-scale organization. Apart from the cost, Citrix has set the minimum number of users to 25. If your organization has just 15 members, you are still required to pay the same amount as you would for 25 users’ licenses.

Vendor lock-in is another factor to consider when deciding on a workspace product. Once a business commits to a vendor, it may be difficult to switch to other technologies. Citrix Workspace might seem a good option in the short term, but what if companies need to implement new technologies in the future or take another approach to deliver services?

Known Issues with the Citrix Workspace App  

Citrix provides a list of known issues with each release of the Citrix Workspace app. While the security and application delivery of Citrix is useful, its user interface may be difficult to maneuver.  It’s possible that the user experience is designed for highly skilled IT professionals with in-depth technical knowledge.

Certain limited functionalities of Citrix make it difficult for users to effectively reap the full benefits of security and application delivery.

Parallels RAS: Another Alternative

Parallels® Remote Application Server (RAS) is a virtual desktop infrastructure (VDI) solution that offers high-end features in a single license scheme. Parallels RAS enables you to publish virtual applications and desktops from a centralized location—at an affordable price. With Parallels RAS, you can get all components, including enterprise range features, in a single package. Another significant advantage of Parallels RAS is that IT admins can quickly deploy and manage this solution from a single pane of glass.

Download your free 30-day unrestricted trial of Parallels RAS today and check what’s in store for you!