Parallels Desktop for Mac

Support Code: Get your code ?

Parallels Desktop for Mac allows you to seamlessly run both Windows and Mac OS X applications side-by-side with speed, control and confidence. Click below for frequently asked questions, documentation and other helpful tools to get the answers you need.

Contact Support

Support Code: Get your code ?

All Parallels Desktop products come with free phone and chat support for 30 days after registration. Email support is available for up to 2 years from the product release date.

Prior to contacting Parallels Customer support, you must first:

Register your product

Register your product

If you did not complete registration when you installed the product, click on the Parallels Desktop Menu and select “Register Product…” For additional registration options, please visit KB124226.

Request a Support Code

Request a Support Code

A valid Support Code is required to contact Parallels Technical Support. To find your Support Code, click on the Help Menu and select “Support Center”. If you have not yet registered for a Support Code, please visit KB6837.

Contact Us

Contact Us

If you are calling with a question on your purchase, refund or price adjustment and purchased your copy from the Parallels Online Store, please click here for assistance.

Toll-free: +1 888-811-2489
International: +61 280-144-742

Note: At this moment we provide Phone, Chat and Email support in English only.

If you registered your product over 30 days ago and would like phone support with a Parallels Support representative, Phone Support incidents can be purchased directly from the Parallels Online Store for $19.95. Once your order has been received and processed, one of Parallels Desktop Support Engineers will contact you to assist you with your concern.